Ship on the day you promised, even if the box is quiet
The sale is not finished when the payment lands. For the buyer it has only started. They have a gap in the house they are already decorating with your object. Every quiet day after checkout fills that gap with doubt.
I ship on the day I named, even when the parcel looks ordinary and I wish I had written a longer note. Then I send the tracking without being asked. Not a speech. The number, and one line that the piece left the studio.
If something delays you, say so before the promised day, not after they have imagined the worst. A late message that is honest still feels like care. A late box with no message feels like a listing that lied.
On Doshe, trust is built in the unglamorous hours between sold and delivered. Keep the date. Keep them informed. The unboxing will take care of the rest.
