Buyer Policy

The Buyer Policy in Doshe is designed to create a safe, transparent, and sustainable environment for interaction between users.

Doshe is an ecosystem that connects those who create value with those who seek it. The platform provides tools, standards, and processes that ensure trust, transparency, and protection for all participants, while order fulfillment is carried out directly by creators.

1. General Principles
   Every purchase on Doshe is a conscious choice in favor of individuality, quality, and direct interaction with the creator.
   The buyer independently makes a purchase decision based on the information provided.

2. Reviewing Information Before Purchase
   Before placing an order, the buyer is advised to:
   carefully review descriptions, specifications, and images
   check production and delivery timelines
   review return and cancellation terms
   ask the creator questions if needed

Placing an order means agreement with the stated terms.

3. Nature of Products
   Many offerings on Doshe are unique, handmade, or created on request. Natural variations in details may occur and are not considered a defect if they match the description.

4. Payments and Security
   All payments must be made through Doshe’s built-in tools.
   This ensures transparency, proper record-keeping, and the ability to protect both parties’ interests in case of a dispute.

5. Communication
   Buyers are encouraged to communicate through the Doshe system.
   This helps preserve interaction history and use it as evidence if necessary.

6. Fulfillment and Delivery
   Creators are responsible for production, packaging, shipping, and ensuring the product matches its description.
   Doshe provides standards and process transparency but does not directly participate in order fulfillment.

7. Returns and Disputes
   Return and cancellation terms are set by the creator and stated in the product description.

In case of a dispute:
the buyer contacts the creator
if unresolved, contacts Doshe support

Doshe reviews requests, analyzes available data, and facilitates fair resolution within ecosystem rules.

8. Balance of Interests
   Doshe protects the interests of all participants by ensuring:
   transparent interaction terms
   recording of key actions
   objective dispute resolution

9. Limitation of Liability
   Doshe provides infrastructure, standards, and interaction tools.
   Fulfillment obligations are carried out by creators.

Doshe does not control the physical execution of orders but ensures conditions for honest and transparent interaction.

10. Acceptance of Terms
    Using Doshe and placing an order means acceptance of this Policy.