Shop policies

Seller Policy

Seller Policy

The Seller Policy in Doshe is designed to create a safe, transparent, and sustainable environment for creators and sellers who offer value directly to buyers.

Doshe is an ecosystem that connects those who create value with those who seek it. The platform provides tools, standards, and processes that ensure trust, transparency, and protection for all participants, while order fulfillment is carried out directly by sellers.

  1. General Principles
    Every sale on Doshe is a commitment to quality, honesty, and direct interaction with the buyer.
    The seller independently accepts responsibility for listings, fulfillment, and communication.

  2. Accurate Listings and Product Information
    Before accepting orders, the seller must:
    provide accurate descriptions, specifications, and images
    state production and delivery timelines clearly
    define return, exchange, and cancellation terms
    update listings when details change

Published listings mean agreement with the stated terms.

  1. Order Fulfillment and Delivery
    The seller is responsible for production, packaging, shipping, and ensuring the product matches its description.
    Doshe provides standards and process transparency but does not directly participate in order fulfillment.

  2. Payments and Security
    All payments must be processed through Doshe’s built-in tools.
    This ensures transparency, proper record-keeping, and the ability to protect both parties’ interests in case of a dispute.

  3. Professional Standards
    Sellers are expected to act honestly, respect buyer expectations, and follow applicable laws and platform rules.

  4. Communication
    Sellers must:

    • respond in a timely manner
    • communicate professionally
    • provide necessary information

    Communication history may be used as evidence in disputes.

  5. Returns and Disputes
    Sellers define their own return, exchange, and cancellation terms.

    In case of a dispute:

    • the seller should attempt resolution directly
    • Doshe may assist in reviewing the case

    Doshe analyzes available data and facilitates fair resolution within ecosystem standards.

  6. Ecosystem Standards
    Doshe establishes baseline standards for quality, transparency, and interaction to maintain a fair and sustainable environment.

    In case of violations:

    • the seller may receive a notice outlining the issue
    • an opportunity to correct it is provided
    • repeated or serious violations may result in restrictions

    Doshe follows a transparent and fair approach, maintaining balance between all participants.

  7. Balance of Responsibility
    Doshe supports sellers by providing:

    • access to audience
    • growth tools
    • transparent systems

    Sellers remain responsible for fulfilling their obligations.

  8. Limitation of Role
    Doshe does not participate in production, storage, or delivery.
    It provides the environment, not execution.

  9. Acceptance of Terms
    By using Doshe as a seller, the user agrees to this Policy.